Jeremiah Budin

EVERYWHERE—Council Member Ben Kallos unveiled a proposal today to add an illegal hotels complaint category to the city's 311 App in order to help the Department of Information Technology and Telecommunications deal with those types of complaints more efficiently. A recent City Council hearing on Airbnb revealed that the city has a difficult time dealing with the volume of illegal hotel complaints it receives. [UPDATE: The DoITT is responsible for building the app, not for handling individual 311 calls.]